PG&E Help Center

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• When will I receive my delayed bill?
• Why haven't I received a bill?
• How do I go back to paper bills?
• Where can I find and download a copy of my current bill?
• How do I start service as a residential customer?
• My service has been shut off. How do I get it restarted online?
• What are the benefits of the Enhanced Power Line Safety Settings?
• When are you required to patrol a line when an Enhanced Power Line Safety Setting trips?
• What do Enhanced Power Line Safety Settings do?
• What is an Enhanced Power Line Safety Setting?
• What is PG&E doing to mitigate the potential for equipment-sparked wildfires?
• How will PG&E apply bill credits for Power Saver Rewards?
• Can I unenroll from Power Saver Rewards?
• How will I be notified if there is a Power Saver Rewards event?
• What is Power Saver Rewards?