PG&E Help Center

Promoted articles

• Why do gas rates keep increasing?
• How do I verify my income online for the CARE program?
• How do I set up alerts?
• When I try to log in to My Account, it shows it is disabled. How can I log in?
• What can I ask Alexa?
• Why is my bill so high?
• Why is my gas bill so high?
• Where can I find and download a copy of my current bill?
• I don’t have a social security number; how do I start service?
• How do I stop service?
• How do I start service as a residential customer?
• What can I do to prepare for a storm?
• How do I make an appointment online to have PG&E relight or shut off my gas pilot light?