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  2. Outages
  3. FAQs - Outages

Articles in this section

  • What can I do to prepare for a storm?
  • What do I do if my lights are flickering?
  • Am I being charged for usage while my power is out?
  • What does PG&E use when an outage requires patrolling?
  • My power is out but no one else is out; what can I do?
  • What do I do if there is no gas?
  • I am experiencing an outage, but no one else in my mobile home park is. What should I do?
  • How is it possible for customer's usage to cause a power outage?
  • Will I be fined if I cause a power outage?
  • Did I cause a power outage in my area?
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Am I being charged for usage while my power is out?

No, you are not charged for the time your power is out. Your charges reflect actual usage; if your power is out, you are not using electricity, so no charges are being billed. 

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Related articles

  • What if there is no estimated time of when my power will be turned on?
  • How do I speak to a representative?
  • My power is out but no one else is out; what can I do?
  • What can I do to prepare for a storm?
  • What is a surge arrester?
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