No, you are not charged for the time your power is out. Your charges reflect actual usage; if your power is out, you are not using electricity, so no charges are being billed. Your bill will be based on the meter read taken at the end of your previous billing cycle and the meter read at the end of the current billing cycle. The difference between the two numbers is calculated and charged accordingly. PG&E does not prorate your bill or charge a set daily use fee so experiencing an outage does not result in a credit.
Articles in this section
- What do I do if my lights are flickering?
- Am I being charged for usage while my power is out?
- What can I do to prepare for a storm?
- What does PG&E use when an outage requires patrolling?
- My power is out but no one else is out; what can I do?
- What do I do if there is no gas?
- I am experiencing an outage, but no one else in my mobile home park is. What should I do?
- How is it possible for customer's usage to cause a power outage?
- Did I cause a power outage in my area?
- What if there is no estimated time of when my power will be turned on?