The Property Management Firm (PMF) account has visibility and management control for all landlord-authorized buildings. Additionally, the PMF has administrative control of all Property Management Portal (PMP) staff accounts.
When a staff member is on vacation or out of the office, the PMF can directly manage from the PMF account, or they can assign the building to another staff member by following these steps:
- Sign in to the Property Management Portal.
- From the Manage Properties view, select the building to be reassigned by clicking “Assign/Update” under the “Actions” column.
- Select the checkbox to assign the building to the appropriate staff member.
- Select “Next,” then select “Save.”
Note: The building will now be assigned to the selected staff member and will be visible from the staff member’s PMP account. You’ll receive a confirmation email with the new building assignment.
How do I remove a staff member?
To remove a staff member, follow these steps:
- Sign in to the Property Management Portal.
- From the Manage Staff view, select the “X” next to the staff member you want to remove.
- Select “Yes.”
Note: The staff member account will be deleted and building assignments will be removed. You’ll receive an email confirming the staff member’s account was removed.