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  1. PG&E Help Center
  2. Property Management Portal
  3. FAQs - Property Management Portal

Articles in this section

  • I have a DBA, does my PMA cover it?
  • I have an old name on my PMA how do I update it?
  • What do all the billing statuses mean (tenant, landlord, unbilled)?
  • How should I use the report to manage my building?
  • Will I be notified when a requested report is ready?
  • What kinds of reports are available?
  • How are the responsibilities different between my staff and the Property Management Firm?
  • Are there different levels of access for staff?
  • How do I manage a building if my staff member is on vacation or out of the office?
  • How do I grant Property Management Portal access to my staff?
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Do I need to have a staff account?

 

 

No, staff accounts are optional. Only firms with multiple properties that need to assign management to staff members need a staff account. 

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Related articles

  • How do I grant Property Management Portal access to my staff?
  • What do all the billing statuses mean (tenant, landlord, unbilled)?
  • How do I assign a building to a staff member?
  • As a landlord, can I add or remove units from a building?
  • How do I cancel an ISA or PMA?
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