Billing status reports
These reports allow Property Management Portal (PMP) users to customize a billing report for each property, for all units associated with the property, using the following criteria:
- PG&E service start date
- PG&E service status
- All service statuses listed
- Pending start
- Pending stop
- Start
- Stop
- Billed to
- All billed to listed
- Landlord
- Tenant
- Unbilled
To generate a Billing Status report:
- Sign in to the Property Management Portal.
- Select the Reports view.
- Select the “Request a Report” button.
Customize the report by entering:
- Property name
- Service start date (optional)
- PG&E service status
- All service statuses listed
- Pending start
- Pending stop
- Start
- Stop
- Select Billed To
- All Billed to listed
- Landlord
- Tenant
- Unbilled
Note: A new billing status report will be created based on the selected criteria. You’ll receive an email to confirm a report request was created. The confirmation email will be sent to the same email when the billing status report is ready. If there are any issues generating the report, an email notification will be sent as well. The report request may take up to 24 hours to generate.