In an effort to reduce waste, PG&E stopped sending envelopes to customers who often make electronic payments (online or over the phone). If you stopped receiving a return envelope with your bill, you can send payment using any blank envelope or request to receive envelopes in the future by calling us at 1-800-PGE-5000 (1-800-743-5000).
Payments can be mailed to:
Pacific Gas & Electric Company
PO Box 997300
Sacramento, CA 95899-7300
To make a payment in person, visit our Neighborhood Payment Center locator.