Some customers may qualify for a debt forgiveness program PG&E offers called the Arrearage Management Program (AMP). To qualify for this program, you must:
- Be enrolled in one of PG&E’s financial assistance programs, CARE or FERA.
- Owe at least $500 or more on your gas and electric bill, or owe at least $250 or more on your gas bill (applies to gas-only customers).
- Be more than 90 days past due.
- Be a PG&E customer for at least 6 months, and have made at least one on-time payment.
- Net energy metering (NEM) participants are currently not eligible.
If you believe you meet these requirements, call us at 1-800-743-5000 and speak to a customer service representative to confirm eligibility and enroll.