To determine your monthly payment amount, we average your annual energy costs
over the last 12 months. We adjust your monthly amount once every four months if your
actual energy usage has significantly changed over a 12-month period.
Articles in this section
- How do I know if I am eligible to receive financial assistance?
- Why was I dropped from CARE?
- Are there any programs available for low-income households that help reduce energy costs?
- I'm experiencing a financial hardship. Are there any programs that can help me with my energy bill until I am financially stable?
- How do I sign up for Budget Billing?
- Is there a fee to enroll in Budget Billing?
- I just enrolled in Budget Billing. When will it take effect?
- How do you determine what my monthly bill will be on Budget Billing?
- I need help budgeting my energy costs. How can I keep my bill consist from month to month?
- I need to recertify my CARE or FERA enrollment, but your website won’t let me. Why?