No, you do not need to click on the magnifying glass icon. Simply input the address into the Service Address bar and choose your address from the pull-down menu. If you are having trouble locating your address in the outage map, the following tips may help when searching for an address:
- Ensure the address is in California and PG&E's service territory.
- If you live in an apartment, try variations of the apartment number (i.e. "unit," "#," "Ste.," etc.) or use the main address of your apartment complex.
- Try various forms of the street abbreviations (i.e. Street, St, St., Avenue, Ave, Ave., Road, Rd, Rd.)