PG&E offers several programs to help pay your energy bill if you are facing financial difficulties including:
- Payment Arrangements: You can schedule payment of your current balance over several months to help address temporary financial strains. Sign in to Your Account and scroll down to Payment Options. Select Payment Arrangement and choose the option that works best for you. Installments allow you to spread your current balance over several months for up to 12 installments. Extended Due Date lets you pay the full amount of your current balance within the next 30 days. Simply input the date on which you want to pay the full amount.
- Relief for Energy Assistance through Community Help (REACH): The REACH program helps low-income-qualified customers who experience uncontrollable or unforeseen financial hardships. For complete program details, visit REACH.
- Low-Income Home Energy Assistance Program (LIHEAP): This federally funded program provides financial assistance to help offset eligible household energy costs, including heating, cooling and home weatherization expenses. For more information, visit LIHEAP.
- CARE/FERA Discount Programs: CARE and FERA help eligible customers pay their energy bills. A monthly discount is applied on electricity and/or gas for eligible households. For more information visit CARE and FERA.