How do I set up automatic payments?

To set up automatic payments (also known as recurring payments) follow these steps:

1. Sign in to Your Account.
2. Scroll to Payment Options and select Set Up Recurring Payment.
3. Add a Payment Account, using either your bank checking or savings account or credit/debit card. 
   • To add a Card Payment Account:
     • Select Credit or Debit Card button
     • Enter Name on Card
     • Enter Card Number
     • Enter Expiration Date (Month/Year)
     • Enter Security Code (3 digits on back of card)
     • Enter Billing ZIP Code
     • Enter a Nickname for the account (this can be any name you choose)
     • Check the Legal Authorization and Agreement
     • Select Add Card
   • To add a Bank Payment Account:
     • Select Checking or Savings Account button
     • Enter a Nickname for the account (this can be any name you choose)
     • Enter the Bank Routing Number
     • Enter the Account Number
     • Enter the Name on Account
     • Select Add
     • Select Confirm
4. Select Pay Bill Upon Receipt OR Pay by Due Date.
5. Select Pay up to a maximum of OR Pay full amount due.
6. Enter the account nickname, the routing and account number, and the name on account.
7. Select Confirm, or select Edit if you need to make changes.

Your recurring payments will begin with your next billing statement. You’ll also be able to view your payment and reference number once recurring payments have been scheduled.

Alert Notifications Setup:  We recommend setting up an email or text message to be notified when your new bill is issued, when your payment is scheduled, and when your payment is processed or when a payment except occurs.  To set your notification preferences, please select Edit Profiles and Alerts from Your Account Dashboard.

Solar Customers: Please be aware that your annual true-up will be deducted automatically if you are set up on Automatic Payments.  You can modify or cancel your automatic payments by logging into your account.