Go to the SIGN IN page and select the One Time Access tab.
- If you are a residential customer, you will need to enter either your PG&E account number and the last four digits of your Social Security number OR your last name, residence zip code and the last four digits of your Social Security number.
- If you are a business customer, you will need to enter either your PG&E account number and the last four digits of your Tax Identification Number (TIN) OR your last name, business zip code and the last four digits of your TIN.