PG&E matches the address you enter with addresses of places where we provide service. If nothing happens when you enter an address, we cannot find a match. Please check the following:
- The address you entered starts with a street number such as 222 Broadway or One Market Street.
- The address is in an area served by PG&E. To determine whether we provide electric service in your county, check ELECTRIC SERVICE AREA MAPS. Scroll down to PG&E's Electric Service Territory and select your county to view the cities and zip codes served. To check for natural gas service, go to GAS SERVICE AREA MAPS.
- If you still cannot find an address match, call 1-800-743-5000 (residential) or 1-800-468-4743 (business).