PG&E matches the address you enter with addresses of places where we provide service. If nothing happens when you enter an address, we cannot find a match. Please check the following:
- The address you entered starts with a street number such as 222 Broadway or One Market Street.
- The address has a unit number or letter, try entering "#" "unit" or "apt"
- The address is in an area of California served by PG&E. Some areas of California are serviced by one or multiple utility companies besides PG&E. Please ensure you are not in an area serviced by a different utility company.
- If you still cannot find an address match, call 1-800-743-5000 (residential) or 1-800-468-4743 (business).