If you are an existing customer, your new service will be placed under your existing account number (except in a few special circumstances). If there is a need for a new account number, you will need to call 1-800-743-5000 (residential) or 1-800-468-4743 (business).
Articles in this section
- My house or business needs to be fumigated. What does PG&E need to do?
- How do I get my gas service turned back on after fumigation is complete?
- Does my electric service need to be turned off for fumigation?
- How do I start multiple services, such as cable and Internet, at my new address?
- How do I start service?
- I’m an agricultural customer. Why can’t I start or stop my service online?
- I’m starting service at a new location. How can I get a new PG&E account number online?
- Can I start or stop service online for a multifamily location?
- My service has been shut off. How do I get it restarted online?
- I needed to start or stop my service before today, but it won’t let me enter a prior date online.