Yes, we accept credit/debit card payments up to $1,500. PG&E accepts the following cards:
- Credit: Visa, MasterCard, American Express and Discover
- Debit: STAR, ACCEL, NYCE and PULSE
NOTE: An independent provider will charge a convenience fee of up to $1.35 per payment, based on card type.
Why there’s a convenience fee for card payments
PG&E has partnered with an independent payment provider to provide you the option of using your credit or debit card to make payments on a one-time or recurring basis. Each transaction incurs a processing cost. The convenience fee is charged by an independent payment provider. California Assembly Bill 746 (AB746, enacted in 2005) does not allow energy companies, including PG&E, to pass on these costs to all customers. Only customers who choose to use this service will be charged the convenience fee.
Why there are different convenience fees ($1.00 vs. $1.35)
Credit card convenience fees are $1.35 per payment. Debit card convenience fees are either $1.00 or $1.35, depending on which payment network is used to process the transaction. The actual fee paid will be stated in the payment confirmation page.
Use your credit or debit card for automatic payments
You can also set up automatic payments using a credit or debit card. To enroll n automatic payments, sign in to Your Account, select 'Payment Options' and then select 'Set Up Recurring Payments.' Get help setting up automatic payments.
Some customer accounts are excluded from paying by credit or debit card
Customer accounts that include any of the rate schedules in the table below are excluded from paying by credit or debit card. These customer accounts can pay by bank checking or savings accounts through a one-time payment or automatic payments.
*Customers with total demand less than 500 kW on E19 Voluntary (E19-V) are eligible to pay by credit or debit card.