Yes, we accept credit/debit card payments up to $1,500. PG&E accepts the following cards:
- Credit: Visa, MasterCard and Discover
- Debit: STAR, ACCEL, NYCE and PULSE
NOTE: An independent provider will charge a convenience fee of up to $1.35, based on card type, per payment. Payment by card may not exceed $1,500, inclusive of convenience fee.
Why will I be charged a convenience fee for every payment processed?
PG&E has partnered with an independent payment provider with the option of using your credit and debit card to make payments on a recurring basis. Each transaction on a recurring basis incurs a processing cost. The convenience fee is charged by an independent payment provider. California Assembly Bill 746 (AB746, enacted in 2005) does not allow energy companies, including PG&E, to pass on these costs to all customers. Only customers who choose to use this service will be charged the convenience fee.
Why are there different convenience fees? ($1.00 vs. $1.35)
Credit card convenience fees are $1.35 per payment. Debit card convenience fees are either $1.00 or $1.35 depending on which payment network is used to process the transaction. The actual fee will be stated in the payment confirmation page.
You can also set up automatic payments using a credit or debit card. To enroll in automatic payments, sign in to Your Account, select ‘Payment Options and then select “Set Up Recurring Payments.” For assistance, please visit How do I set up automatic payments?