You may be in an area where electric service is provided by a municipal utility such as the Sacramento Municipal Utility District or the Modesto Irrigation District. Check the locations where PG&E provides electric service.
Go to the PG&E Electric Service Area Map >
If you’re in an area where PG&E provides electric service, you may be starting service for a building where gas and electricity need to be started separately. Complete your Start Service for gas, then go back to Start or Stop Service. On the Select Your Address step, see if your Start Service address appears more than once in the dropdown list of possible address matches. If it does appear twice, then you’ll need to complete a Start Service on the second occurrence of your address (the one not selected when you started service for gas).
Go to Start or Stop Service >