Unfortunately, some service requests cannot be resolved online. However, a Customer Service Representative is happy to assist you in completing your Start Service transaction. Please call us Monday through Friday 7 a.m. to 7 p.m. at 1-800-743-5000 (residential) or Monday through Friday 7 a.m. to 6 p.m. at 1-800-468-4743 (business).
Articles in this section
- I don’t have a social security number; how do I start service?
- How do I start service as a residential customer?
- Why can't I find my address to start service online?
- How do I start service if I am moving into a location that is sub-metered (master metered)?
- Can I add another address to my account without stopping service at my current location?
- Does my landlord have to stop service before I can start service?
- What fees are associated with starting service?
- Why do you need my social security number to start a new account?
- Will my credit be impacted by the credit check to start service?
- Can I set up a new residence in advance?