If you have not received your paper bill at a time you normally receive it, you may be enrolled in our paperless billing option.
To view your bill, log into Your Account and select the View Current Bill link.
To unenroll from paperless billing, while logged into Your Account:
- Click the Edit Profile & Alerts box in the top right.
- Scroll down to the bottom of the screen and click on the alert that says Go Paperless.
- Here you can turn on or off the option for paperless billing.
Other reasons for a delayed bill statement could be due to a recent rate plan change, solar system or battery storage system being approved, or a network connection failure. These are typically resolved within 10 business days from the end of your bill cycle.