I am a non-residential customer, can I waive my deposit? If you are a non-residential PG&E customer, you may satisfy our security deposit requirements by selecting one of several options. Visit our Security Deposit Options page for more information. Was this helpful? Related articles When will my deposit be refunded? How do I start service as a residential customer? My service has been shut off. How do I get it restarted online? How do I know if I am eligible to receive financial assistance? Why is my online account showing an amount due if my bill is on auto-pay?