What are Recurring Payments? How do I enroll?

The Recurring Payment online feature allows bills to be paid automatically as they become due through your checking, savings or money market account, credit or debit card with the following options:

• Pay your bill upon receipt
• Pay the bill on the due date

You may set a maximum limit on the amount to be paid or pay the full amount due. PG&E will notify you by email if the automatic payment cannot be made because the payment would exceed your limit. We will also notify you if there is an additional amount due over your maximum limit.

To enroll, follow these steps:

1. Sign in to Your Account.
2. Scroll to Payment Options and select Set Up Recurring Payment.
3. Add a Payment Account, using either your bank checking or savings account or credit/debit card. 
   • To add a Card Payment Account:
     • Select Credit or Debit Card button
     • Enter Name on Card
     • Enter Card Number
     • Enter Expiration Date (Month/Year)
     • Enter Security Code (3 digits on back of card)
     • Enter Billing ZIP Code
     • Enter a Nickname for the account (this can be any name you choose)
     • Check the Legal Authorization and Agreement
     • Select Add Card
   • To add a Bank Payment Account:
     • Select Checking or Savings Account button
     • Enter a Nickname for the account (this can be any name you choose)
     • Enter the Bank Routing Number
     • Enter the Account Number
     • Enter the Name on Account
     • Select Add
     • Select Confirm
4. Select Pay Bill Upon Receipt OR Pay by Due Date.
5. Select Pay up to a maximum of OR Pay full amount due.
6. Enter the account nickname, the routing and account number, and the name on account.
7. Select Confirm, or select Edit if you need to make changes.

Your recurring payments will begin with your next billing statement. You’ll also be able to view your payment once recurring payments have been scheduled.

Alert Notifications Setup:  We recommend setting up an email or text message to be notified when your new bill is issued, when your payment is scheduled, and when your payment is processed or when a payment exception occurs.  To set your notification preferences, please select Edit Profiles and Alerts from Your Account Dashboard.