To request a refund, please call our 24-hour Customer Service Department at 1-800-743-5000. Please be advised of the following:
- If you have any other accounts in the same name with current or past-due balances, the monies will be applied to those accounts prior to any actual refund.
- A check will be issued in the customer of record’s name(s) only.
- Please allow approximately two to three weeks for processing.
- Refund checks are valid for 90 days.