For residential accounts who made a deposit, the deposit is reviewed 13 months from the date it was paid in full. If the account qualifies for a refund, interest is calculated on the deposit and both amounts are applied as a credit to your account. If there is a balance owed on your account at that time, the deposit will be applied to the bill charges first and any remaining credit will be applied to future bills.
Business Customers - For more information visit our Business Security Deposit Options page.