The energy system relies on power lines working together to provide electricity across cities, counties and regions. Through this system (or "grid"), distant areas may be connected by the same power lines. Therefore, when power must be shut off in an area experiencing high winds or other extreme weather conditions, customers who share the same power lines—even some distance away—will also have their power turned off. This is done for the safety of all communities and customers.
Articles in this section
- How can I see what the cause was for an outage if it’s already been restored?
- Do I need a login to look for outage information?
- How do I look for an outage if I don’t have a PG&E account?
- How can I tell if my power is out due to a fuse or breaker?
- How do I reset my circuit breaker?
- How do I replace a fuse?
- Will I still have power during an outage if I have solar?
- How do you decide who is affected by rolling blackouts?
- Am I going to be affected by rolling blackouts?
- Do you provide support or services to customers to prepare for a PSPS outage event?