The energy system relies on power lines working together to provide electricity across cities, counties and regions. Through this system (or "grid"), distant areas may be connected by the same power lines. Therefore, when power must be shut off in an area experiencing high winds or other extreme weather conditions, customers who share the same power lines—even some distance away—will also have their power turned off. This is done for the safety of all communities and customers.
Articles in this section
- What can I do to prepare for a storm?
- What do I do if my lights are flickering?
- Am I being charged for usage while my power is out?
- What does PG&E use when an outage requires patrolling?
- My power is out but no one else is out; what can I do?
- What do I do if there is no gas?
- I am experiencing an outage, but no one else in my mobile home park is. What should I do?
- How is it possible for customer's usage to cause a power outage?
- Will I be fined if I cause a power outage?
- Did I cause a power outage in my area?