Medical Baseline is a financial assistance program for residential customers who have special energy needs due to certain qualifying medical conditions. Find important information and helpful answers about the program in our frequently asked questions.
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- Does medical baseline apply to both gas and electric services?
- Is medical baseline a discount?
- Does medical baseline guarantee that my services will not be interrupted?
- How do I transfer my medical baseline allowance to a new home?
- I live in a mobile home park; do I qualify for the medical baseline program?
- How do I notify PG&E that someone in my home requires life-support equipment?
- How will I know if my medical baseline was approved or denied?
- How long does it take to see the medical baseline discount on my bill?
- There are multiple people in my home with medical needs, can I get a bigger medical baseline allotment?
- Can I get medical baseline at more than one home?