We use the contact information associated with your PG&E account to reach you. So, as a first step to staying safe and in the know, please make sure we have your correct email address, landline number and mobile number. Update your contact information through your PG&E online account or call 1-866-743-6589 during normal business hours. We'll alert you through automated calls, texts and emails, when possible.
If your landlord or property manager is the PG&E account holder for your address, they will receive notifications on your behalf. We encourage you to contact them to confirm they know how to reach you.