Self-Certification is required for our permanent designated customers every two years. All others follow Self-Certification for year one and a Recertification (medical practitioner's signature) for year two. Get more information in our frequently asked questions.
Articles in this section
- How do I know if I am eligible to receive financial assistance?
- What is the Medical Baseline Program?
- How do I self-certify for the Medical Baseline Program?
- How do I recertify for the Medical Baseline Program?
- Why was I dropped from CARE?
- Are there any programs available for low-income households that help reduce energy costs?
- I'm experiencing a financial hardship. Are there any programs that can help me with my energy bill until I am financially stable?
- How do I sign up for Budget Billing?
- Is there a fee to enroll in Budget Billing?
- I just enrolled in Budget Billing. When will it take effect?