A downed power line is an emergency and should be reported by calling 9-1-1, then calling PG&E at 1-800-743-5000. Stay at least 25 feet away from a downed power line, as it may be live, posing a serious hazard that may result in injury or death. We will immediately send a technician to investigate, stop power to the line, and make the situation safe.
Do not report a downed power line by email or social media, which will delay response.
Click here for additional information on downed power lines.