A payment arrangement, also known as a pay plan, allows you to break up your existing balance into smaller payments made monthly in addition to your current charges. There are no fees associated with a pay plan and no interest charged. If you are able to make a payment larger than the agreed installment, you can pay off your pay plan early without any penalty. Visit our payment options page for more detail.
Payment arrangements can be set up by signing into Your Account, selecting Payment Options, and choosing Payment Arrangement. Pay plans are customizable and can be extended to fit your financial needs.
If you need a due date extension, we do also offer that option. In either case, you will need to be logged into Your Account to set up your extension or arrangement. Please be aware that the flexibility of these arrangements may vary based on your account type, previous pay plan completion, arrearage balance, and account status. When you set your arrangement up online, you will be presented with the options your account is eligible for.