Note: If you receive a phone call from someone claiming to be PG&E, do not rely on the accuracy of information provided to you as proof that a phone call or email is legitimate and from PG&E. Scammers may have information that appears accurate (balance amount, bill due date, your address, etc.) that make the communication appear that is it is from PG&E. Visit our Ways To Pay page at www.pge.com/waystopay for how to properly send your PG&E payment.
PG&E will participate in outbound calls to customers when needed, however we never ask for your financial information over the phone. If you ever want to validate the authenticity of a potential scam, please contact us by calling 1-833-500-SCAM (1-833-500-7226) or emailing ScamReporting@pge.com
Visit Guard Against Scams for more information.