Yes, you can still schedule an appointment during the shelter-in-place requirements.
The safety of our customers and employees is PG&E’s most important responsibility. As our field crews perform critical safety and maintenance work, as well as in home appointments, we follow COVID-19 protocols including wearing face-coverings and respecting social distancing guidelines, we ask our customers to do the same. Your actions can keep our workforce healthy and safe as we continue to maintain and safely operate gas and electric services for our customers.
For more information on PG&E’s response to the virus, visit pge.com/covid19.