I get a technical error when I apply for a rebate, what do I do?

There are a several reasons you would receive an authentication error or malfunctioning application page when applying for a rebate.

• Check your browser
  1. Apply using Safari, Internet Explorer or Firefox browsers. The Chrome browser does not work with the application.
• The attachment file name is too long.
  1. There is a 100-character (about 5 words) limit to the file name.
• The application is not fully compatible with mobile/tablet devices.
  1. follow the application process on a desktop or laptop computer.
• The SAID number may be incorrect.
  1. verify you are entering the correct number.