If you are not able to pay your bill for any reason, there are many options available to you. We offer flexible payment arrangements that you can set up online through Your Account as well as due date extensions if you simply need additional time. If you are already enrolled in the CARE or FERA program, you can visit us online find information about how to receive a one-time payment from an organization such as LIHEAP.
Articles in this section
- Where does the money I pay PG&E go?
- Why is my local PG&E office closed?
- Why don't I get a return envelope with my bill?
- Does PG&E have an app for viewing and maintaining my account?
- What is the limit of cash I can pay on my account?
- Why doesn’t my bill show my recurring payment?
- How can I pay my friend or family members bill?
- How can I tell what payment method or type is being used for a scheduled payment?
- My payment hasn't posted. When will the money be added to my account?
- I just made a payment by phone. Why does the phone system not reflect the payment?