Your Pacific Gas and Electric Bill contains a lot of information about your utility services.
To locate your Service Agreement Identification Number (SAID), you will need access to your bill either online or through your monthly mail.
Residential Customers vs. Business customers
The process for locating your SAID is consistent for both residential and business customers. There are some subtle differences that will be highlighted on the following instructions.
Your Monthly Bill
The steps below will help you to locate your SAID on your monthly statement for both a gas connection and an electric connection. PG&E provides rebates and incentives for both gas and electric products. Depending on the product that you are trying to obtain a rebate for, you will need one of the two. For situations where you are applying for both an electric and a gas rebate, please specify only one option and your application processor will leverage the SAID provided to complete the application for you.
Note: your email address is critical for communicating questions or concerns regarding additional information on your application.
i.e. Lighting products will require an electric SAID
i.e. Gas Water heater will require a gas SAID
Residential Customers
Locating Electric Service Agreement Identification Number (SA ID)
- Get a copy of your PG&E bill
- Go to page 3 for the “Details of Electric Charges”
- Look for ‘Service Agreement ID’
- The 10-digit number next to it is your Electric SA ID
Locating Gas Service Agreement Identification Number (SA ID)
- Get a copy of your PG&E bill
- Go to page 4 for the “Details of Gas Charges”
- Look for ‘Service Agreement ID’
- The 10-digit number next to it is your Gas SA ID
Business Customers
Locating Electric Service Agreement Identification Number (SA ID)
- Get a copy of your PG&E bill
- Go to page 3 for the “Details of Electric Charges”
- Look for ‘Service Agreement ID’
- The 10-digit number next to it is your Electric SA ID
Locating Gas Service Agreement Identification Number (SA ID)
- Get a copy of your PG&E bill
- Go to page 4 for the “Details of Gas Charges”
- Look for ‘Service Agreement ID’
- The 10-digit number next to it is your Gas SA ID
