The 15-Day notice that you are at risk of shut off will appear on your monthly bill. Your bill will show the due date payment must be received to avoid disconnection. If the bill remains unpaid, a 48-hour notice is issued prior to the expiration date reminding you that payment needs to be made as soon as possible.
Visit our Pay Your PG&E Statement for the payment options available to you.
Visit our Discover Ways to Pay and Save on Your Bill if you need more time to pay or would like information on our assistance programs.