For residential customers, once the terms of the deposit are fulfilled, the deposit amount (including interest accrued) will be applied to the account. The amount of the deposit cannot be applied to the account prior to satisfying the deposit terms.
Articles in this section
- Bill Pay App & Kiosks Unavailable
- Can I waive my deposit?
- How do I make changes to my bank or credit or debit payment account?
- How do I tell what payment method or type is being used for a scheduled payment?
- How do I turn my service back on if it has been shut off for non-payment?
- My payment hasn't posted. When will the money be added to my account?
- When will my payment be posted?
- I just made a payment by phone. Why does the phone system not reflect the payment?
- Why is my payment not showing on my account?
- How do I change or edit my pending payment?