You can upload your income documentation online by logging into Your Account. Once logged in, a red alerts banner will appear across the top; click "Show More" to open additional alerts. If income verification is required, you will see a message requesting you to submit the documents. Follow the steps through the link to complete your income verification.
You can also send your completed documents by mail or fax to:
Mailing address:
PG&E
CARE Program
P.O. Box 7979
San Francisco, CA 94120-7979
Fax number: 1-877-302-7563