Do we offer loans to residences? No, PG&E doesn’t offer residential loans. If you are having difficulty paying your monthly bill, visit our Find Help to Pay Your Bill or Save Energy page for available options. Was this helpful? Related articles Can I change my bill due date? Someone in my household uses insulin that needs to be refrigerated, can we qualify for Medical Baseline? Who is eligible for the COVID Relief Payment Plan? Can I add another person to my account online? What can I do if I can't pay my estimated bill?