Do we offer loans to residences? No, PG&E doesn’t offer residential loans. If you are having difficulty paying your monthly bill, visit our Find Help to Pay Your Bill or Save Energy page for available options. Was this helpful? Related articles Will I be shut off if I don’t pay my deposit? How do I make changes to my bank or credit or debit payment account? Can I pay a deposit for a friend or family member? Bill Pay App & Kiosks Unavailable It is after hours, how to I pay to avoid shut off?