I have to make a cash payment, where do I go? PG&E offers a variety of options to make a payment online, over the phone, and in person. Visit our Pay your PG&E Statement page for the different options available. Was this helpful? Related articles Can I pay my bill in person? Where can I pay my bill? Are your offices closed? What is the limit of cash I can pay on my account? How do I request a refund?