Yes, after a customer is shut off for non-payment, a deposit is required on the account to re-establish credit with PG&E and secure the account. Visit our Security Deposit Options page for more information including "in lieu of deposit" options.
Articles in this section
- Bill Pay App & Kiosks Unavailable
- Can I waive my deposit?
- How do I make changes to my bank or credit or debit payment account?
- How do I tell what payment method or type is being used for a scheduled payment?
- How do I turn my service back on if it has been shut off for non-payment?
- My payment hasn't posted. When will the money be added to my account?
- When will my payment be posted?
- I just made a payment by phone. Why does the phone system not reflect the payment?
- Why is my payment not showing on my account?
- How do I change or edit my pending payment?