ON CLOSED ACCOUNTS: Good Credit Bill Message will automatically display on all final closing bills.
OPEN ACCOUNTS: Access a Payment Reference Letter online
- Log into YOUR ACCOUNT
- Select BILL & PAYMENT HISTORY: Refreshed section will appear
- Select PAYMENT REFERENCE LETTER: Printable Payment Reference Letter will appear
- Select PRINT (upper right hand side)
Payment Reference Letter with PG&E logo will indicate:
- Account Service since mm/dd/yy
- Account Status: i.e. Current
- Payment Summary for Account #XXXXXXXXXX
- Today's Date
- Mailing Address
- Premises linked to this Address
- Customer Name
- Number of 15 day notices received within last 12 months
- Number of 48 hour notices received within last 12 months
- Number of checks returned to maker within last 12 months
- Number of times service has been discontinued for non payment in last 12 months