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Articles in this section

  • I reset my password, but I still can’t sign in. Why?
  • Can I register an online account for someone else?
  • How can I tell if PG&E serves my address?
  • What is Visitor Access?
  • Do you have any campgrounds?
  • How do I remove a deceased spouse from my account?
  • How do I speak to a representative?
  • Will my credit be affected if my PG&E service is shut off?
  • Will my credit be affected by a late payment?
  • How do I get a letter of credit?
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Will my credit be affected by a late payment?

 

Active accounts are not referred to a collection agency.  As long as your residential account remains active your late payments will not be referred to a collection agency. 

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Related articles

  • How do I speak to a representative?
  • I reset my password, but I still can’t sign in. Why?
  • Will my credit be affected if my PG&E service is shut off?
  • Am I required to pay my bill all at once?
  • How do I change my username?
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