Active accounts are not referred to a collection agency. As long as your residential account remains active any late payments will not be referred to a collection agency. However, a reconnection fee and deposit may be required to restore services.
Articles in this section
- I reset my password, but I still can’t sign in. Why?
- Can I register an online account for someone else?
- How can I tell if PG&E serves my address?
- What is Visitor Access?
- Do you have any campgrounds?
- How do I remove a deceased spouse from my account?
- How do I speak to a representative?
- Will my credit be affected if my PG&E service is shut off?
- Will my credit be affected by a late payment?
- How do I get a letter of credit?