If you have received a phone call that your service will be shut off today due to non-payment, you can still make your payment and avoid being shut off. You will need to pay your full past due balance as soon as possible. Paying online at pge.com or over the phone using the IVR by calling 1-877-704-8470 is recommended to avoid shut off.
You can find other payment options by visiting our Pay Your PG&E Statement page. If you pay at an authorized payment center, call 1-800-743-5000 with your receipt information to cancel the pending shut off.