Please apply for Medical Baseline and let us know if a full-time resident is dependent on life-support so we can place a special code on your account. PG&E attempts to notify customers with this life-support code if service will be interrupted due to planned maintenance, repair, or construction, and in the event of “rolling blackouts.” For more information, visit our Apply for the Medical Baseline Program page.
If someone in your home is dependent on life-support equipment, PG&E recommends having a backup plan in place in case of an unexpected power outage.