If you are a CCA customer, PG&E provides electric delivery and Bill Protection on the electric delivery charges. Your CCA provides electric generation services. Please check with your CCA to determine if they provide Bill Protection on the electric generation charges.
Customers who start or transfer service on or after October 1, 2020 are not eligible for Bill Protection.
For more information visit our Risk-Free Bill Protection for Time-of-Use (E-TOU-C) Customers page.