Bill Protection allows customers to try the Time-of-Use (Peak Pricing 4–9 p.m. Every Day) (E-TOU-C) rate plan risk-free for the first 12 months. Customers who choose this rate plan are eligible, as well as those customers who automatically moved to this rate plan from 2020 through 2022.
Customers who start or transfer service on or after October 1, 2020 are not eligible for Bill Protection.
For more information visit our Risk-Free Bill Protection for Time-of-Use (E-TOU-C) Customers page.