Payments that are made by phone before 5:00 p.m. usually post the same day. Payments made after 5:00 p.m. will post on the next business day. Once a payment has posted, the phone system will recognize that payment. If a payment is made on a holiday or weekend, it will be processed the next business day.
If your payment has not posted and the estimated times detailed above have passed, contact our Customer Service Department at 1-800-743-5000 and a Customer Service Representative can assist you. Please have your receipt/confirmation number available.