Payments by phone that are made before 5:00 p.m. usually post the same day, after 5:00 p.m. payments will post on the next business day. Once a payment has posted, the phone system will recognize that payment. If a payment is made on a holiday or weekend, it will be processed the next business day.
If your payment has not posted and the estimated times above have past, contact our Customer Service Department at 1-800-743-5000 and a Customer Service Representative can assist you. Please have your receipt/confirmation number available.