If you'd like to be added to someone else's account, the primary account holder must give their permission for you to be added by calling in to our Customer Service Department at 1-800-743-5000. After they have given their permission, we will need to speak to you to verify your identity and add you to the account. You and the account holder do not need to be on the phone at the same time for this process, but the account holder must provide permission first before you can be added. When you call in to be added, please be aware we will need to run a soft credit screen to verify your identity. Agents are available to assist you Monday through Friday, 7:00 a.m. - 7:00 p.m. or Saturday 8:00 a.m. - 5:00 p.m.