Starting Solar service can be confusing. PG&E offers a variety of helpful information to prepare customers for Solar service.
Follow the links below before contacting our Solar Customer Service Center to learn all you need to know about solar billing and other FAQs.
- Understand Net Energy Metering and your bill
- Download the New Customer Welcome Kit
- Download the Solar Checklist
- pge.com/goingsolar
- gosolarcalifornia.org
When you are ready, contact our Solar Customer Service Center at 1-877-743-4112 , Monday - Friday from 8:00am to 5:00pm.
Calling after our business hours or on a holiday? Contact the Solar Customer Service number above and using the automated system, schedule a call back at a time that is right for you.
Other helpful articles regarding Solar:
I am a new Solar customer, am I required to be on a time of use rate plan?
What happens if I opt-out of a CCA while on NEM billing?
What should I expect after installing solar and receiving my permission to operate my solar system?